不会写英文道歉信?没关系。今天给大家带来一些给大家参考，希望可以帮助到有需要的同学!
（1）
Dear Chris,
I'm sorry to tell you that I’ve lost your new electronic dictionary. Now I’m expressing my deepest apology for my carelessness
Actually, I put the dictionary in my schoolbag after we met in McDonald’s yesterday. But to my sorrow, it was stolen on my way home. I tried to get it back but failed. How angry and guilty Ifelt!
This morning, I went to buy the same dictionary in some bookstores but ts very expensive. However, I promise that I'll tighten my belt these days to get you a completely new one by the end ofthis month. Please forgive me again and accept my sincere apology. Best wishes!
Yours, Li Ming
（2）
Dear Mr. Wang
Thank you for choosing our company two months ago.
I am very sorry that mistake we had make. I am the sales manager of our company. I have looked into the problem that the ink on the label is not waterproof because of our reckless. We havedecided to recall problem products and send a batch of qualified products according to the original price by 80%. I hereby express my deep sorrow for this matter and we are going to do our bestto make it up to you. I assure you that this mistake will not happen once again.,
I hope that this solution is acceptable and look forward to hearing from you. I hope to continue our cooperation.
Once again, please accept my apologies for the inconvenience this has caused. Yours sincerely.
（3）
dear tom,
how is everything going with you? im terribly sorry that i’m not able to go to your birthday party this saturday afternoon. i’m in beijing now because my mother is seriously ill and will havean operation here. she is in bad need of my care these days, so i?m staying here to take care of her in the hospital. i wish you a happy birthday and hope everything will go well with theparty. by the way, i have sent you the latest cd of zhang jie. i hope you?ll like this birthday i?m looking forward to seeing you soon.
yours,
wang tao
（4）
Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday part next Thursday evening. That is owing to the fact that my younger brother suddenly fell ill and was taken to ahospital this morning. I have to go there immediately and take care of him. As told by the doctor in charge, it will take around five days for him to recover and I have asked my boss for aleave.
I really regret that I cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. I have chosen a small gift for you and willsend it to you tomorrow to show my best wishes. Besides, please give my regards to our friends when you meet them at the party.
Cordially,
Li Ming
（5）
Dear Mr. Wang,
Thank you for choosing to stay at shanghai Hotel, and for taking the time to complete our Survey. I was most concerned to learn that you felt that you had a less than satisfactory experienceduring your time in our
establishment. Please accept my sincere apologies on behalf of the hotel.
I have read your form personally to learn from your comments and
experiences whilst staying with us. I quite agree that the points you raise are unacceptable and assure you we will do everything we can to rectify them. I have raised the matter of the mannerand service standard of our associates, room maintenance issue, with the parties concerned so that we may all have the opportunity to learn from it.
I do hope that despite this you will agree that overall the services and facilities of the hotel met with your expectations. I assure you that total customer satisfaction is always our goal andwe strive to achieve a high level of seamless and personalized service. This is after all what sets us apart from the competition and makes us truly “abcdefg”.
Mr.wang, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettableevents were not a true
example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliestpossible convenience.
Yours sincerely,
Guest Service Manager
