OBJECTIVE: To contribute developed customer relations and administrative skills to a challenging in a hotel. SUMMARY OF QUALIFICATIONS: Developed interpersonal skills,having dealt with adiversity of clients,professionals and staff members. Detail-and goal-oriented. Function well in high-stress atmosphere. Knowledgeable on both EECO and APTEC computers systems. CAREER HISTORY1992-Present THE OLIVER HOTEL,Whitewater,KS Hotel Clerk Resolved guests needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reportsinvolving return guests，corporate accounts,and suite rentals.Inspected rooms. 1988-1991 WALDEN HOTEL,Walton,KS Hotel Clerk Trained personnel.Handled telephone,international fax and telexbookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists. 1986-1987 WALDEN HOTEL,Walton,KSSales Associate Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers. 1983-1985 BETHEL COLLEGE,North Newton,KS SecretaryResponsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers. EDUCATION BETHANY COLLEGE,Lindsborg,KS Bachelor of Science;Sociology,1983 PREFERENCES Furnishedupon request. Candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume. Education is de-emphasized becausecandidates work history is strong.
